Frequently Asked Questions


1. How to get a Fatwa via email?

This service is available via the Department`s Electronic Website.

2. What are the official working hours of the Department?

8:30am-3:30pm, Sunday-Thursday.

3. Is privacy protected?

Fatwas are delivered with absolute secrecy, but the Department`s Website has the right to publish questions and answers after deleting personal information.

4. Which Madhab is followed by the Department?

Click the link to view the adopted Fatwa approach.

5. How to make a complaint against a certain service?

Use complaints and suggestions service.

6. Are services paid for?

All Fatwas and services are free of charge.

Summarized Fatawaa

When does the time of Isha' prayer end?

All perfect praise be to Allah,The Lord of The Worlds                                                                                                                                                                        It ends at the emergence of true Fajr (Fajr Al-Sadiq ), and when the second Athaan of Fajr starts.And Allah Knows Best.

What is the ruling on performing dry ablution (tayammum) instead of the ritual bath due to severe cold?

Whoever is sick such that he cannot use water, or finds the water cold and heating it is not possible, and the person would be harmed by using cold water, it is permissible for him to perform tayammum. He must make up what he prayed with tayammum, because this is a place where there is water. And Allah the Almighty knows best.

Is it permissible for a woman to shake hands with her brother-in-law?

It is forbidden for the woman to shake hands with her brother-in-law because he isn`t a Mahram (unmarriageable) of hers.

What should one do if they see a fasting person eating or drinking forgetfully during Ramadan?

If someone sees a fasting person in Ramadan eating or drinking forgetfully, they should gently remind them to stop. Although the forgetful person is neither sinful nor has their fast broken, their action outwardly appears as something impermissible. Therefore, we should kindly remind them to refrain.