Frequently Asked Questions


1. How to get a Fatwa via email?

This service is available via the Department`s Electronic Website.

2. What are the official working hours of the Department?

8:30am-3:30pm, Sunday-Thursday.

3. Is privacy protected?

Fatwas are delivered with absolute secrecy, but the Department`s Website has the right to publish questions and answers after deleting personal information.

4. Which Madhab is followed by the Department?

Click the link to view the adopted Fatwa approach.

5. How to make a complaint against a certain service?

Use complaints and suggestions service.

6. Are services paid for?

All Fatwas and services are free of charge.

Summarized Fatawaa

What is the ruling on congratulating others on the arrival of Ramadan?

Congratulating others on the arrival of Ramadan is permissible.
If someone does it to express their love for worship and the blessings of Ramadan, and congratulates their fellow Muslim, they have done something good.
The Prophet ﷺ said: "Shall I not tell you something that, if you do it, you will love one another? Spread peace (Salam) among yourselves." [Narrated by Muslim]
Giving Salam is a prayer for peace and safety.

What type of illness that permits breaking the fast in Ramadan?

It is an illness that, if one fasts, there is a fear it may lead to their death or cause unbearable hardship.

Is it permissible for a woman to observe voluntary fast without her husband's permission?

A woman is not permitted to observe a voluntary fast (nafl) while her husband is present without his permission.

What is the ruling on istinja' after urination, and is it done with water and soap or with water only?

Istinja' from urine and stool is obligatory. It is permissible to perform istinja' with water alone, or with toilet paper alone. The best way is with toilet paper then water. If one wishes to suffice with one of them, then water is better. And Allah the Almighty knows best.