Frequently Asked Questions


1. How to get a Fatwa via email?

This service is available via the Department`s Electronic Website.

2. What are the official working hours of the Department?

8:30am-3:30pm, Sunday-Thursday.

3. Is privacy protected?

Fatwas are delivered with absolute secrecy, but the Department`s Website has the right to publish questions and answers after deleting personal information.

4. Which Madhab is followed by the Department?

Click the link to view the adopted Fatwa approach.

5. How to make a complaint against a certain service?

Use complaints and suggestions service.

6. Are services paid for?

All Fatwas and services are free of charge.

Summarized Fatawaa

Does the time of Fajr (dawn) prayer start after the first Athaan (call for prayer), or the second one?

All perfect praise be to Allah,The Lord of The Worlds                                                                                                                                                                    The time of Fajr prayer starts after the second Adhan. And Allah Knows Best.

What is the ruling of Sharia on exfoliating the skin on the face?

Praise be to Allah the Lord of the Worlds. May His peace and blessings be upon our Prophet Mohammad and upon all his family and companions.
According to medical doctors, exfoliation means removing a layer of skin to expose new skin. If this procedure is harmless then it is permissible since this is a kind of treatment and not skinning. And Allah The Almighty Knows Best.

What is the ruling on Friday Ghusl (ritual bath)?

Friday Ghusl is a confirmed Sunna (Prophetic tradition) even if a person wasn`t in a state of Janbah (ritual impurity), or physically unclean. However, one who doesn`t make Ghusl on Friday isn`t sinful for the Prophet (PBUH) said: "It is good for a Muslim to make ablution for Friday prayer, but it is better to make Ghusul. [At-Tirmithi & Abu Dawood].

Are phone conversations between the two sexes permissible if for consultation, and within the limits of good manners?

Such act is impermissible since it renders hearts corrupt, and could lead to forbidden attachment. Allah, The Almighty, Says (What means): "and follow not the footsteps of the devil." [Al-Baqarah/68].