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First Master`s Dissertation in Management about the Iftaa` Department
Author : Presenter Wafa` Al-Arrori
Date Added : 02-01-2023

First Master`s Dissertation in Management about the Iftaa` Department

 

Any master`s student or researcher has the right to excel with regards to conducting research and scoring colorful marks. I have put careful thought when choosing a title for this dissertation and I was lucky to choose the General Iftaa` Department of Jordan, which was from a list of institutions, to conduct my study. I found that it represents a unique case since the management of this renowned religious institution accepts objective suggestions and strives to upgrade its performance on the individual and collective levels, in addition to working hard for developing its electronic systems to keep pace with the times. Those in charge of this institution are trustworthy and demonstrate the highest degrees of reliability, honesty, response, and secrecy-by virtue of their nature and heavy responsibility they shoulder-therefore, their electronic requirements will identify with their innate characteristics. This enables the researcher to look for weaknesses, if any, and develop suitable proposals to overcome them.

In compliance with this verse whereas Allah The Most Exalted, Said (What means): {Now hath come unto you a clear (Sign) from your Lord! Give just measure and weight, nor withhold from the people the things that are their due; and do no mischief on the earth after it has been set in order: that will be best for you, if ye have Faith.}[Al-A'raf/85].  As well as it is a confirmation of what Prophet (PBUH) in a sound narration that states: "He who does not thank people does not thank God.}, it is my duty to thank the General Iftaa` Department represented by the venerable Grand Mufti of Jordan Sheikh Abdulkareem Al-Khasawneh who has been very supportive of me and provided whatever I needed to complete the study in a manner that depicts reality without embellishing."

I also extend my thanks to the muftis and the members of the administrative staff for their kind treatment, intellectual and moral maturity, which made me happy for having chosen this Department for my studies in the first place. In fact, this study is entitled "The Effect of the Quality of the Electronic Services on Perceived Expectations in the General Iftaa` Department of Jordan."

The General Iftaa` Department, which is characterized by the quality of its electronic services and the ease of dealing with its electronic windows, has become the focus of attention for whoever seeks fatwa from within and outside the Hashemite Kingdom of Jordan.

Taking the browsing times into consideration, a great number of people have visited the Department`s website which also attracts researchers and seekers of realistic fatwas. In fact, it is one of the top websites at the level of the Muslim states.

Most of the Department`s members are satisfied with the electronic applications they deal with; whether about management of finances or following up fatwa requests.

On the personal level, I was overwhelmed with joy while conducting the study and extracting the findings. This study is dissimilar to many former studies in the sense that it highlights the positive side of the services provided by the Department and making it a standard case to be taken as a model.

Another aspect that increased my sense of happiness and confidence is that this study is the first of its kind to address a topic in the field of "Business Management" in the General Iftaa` Department of Jordan and haven`t explored the core of the Department`s function.

I`m confident that the Department will adopt my study`s recommendations following the words of Umar ibn Al-Khattab (May Allah be pleased with him) who said: "May Allah have mercy on the one who shows me my faults."

Again, I extend my deepest thanks to the Grand Mufti and the staff members of the Iftaa` Department.

 

 

 

 

 

The published article reflects the opinion of its author

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Summarized Fatawaa

Is vomit among the nullifiers of Wudu (ablution)?

Vomit does not nullify Wudu, but it is a Najaasah (impurity) that requires rinsing the mouth and washing whatever became dirty by it since the prayer becomes valid only after the removal of Najaasah. And Allah Knows Best.

My brother works in a conventional bank and gave me one of the gifts distributed to bank employees — what is the ruling on accepting it?

All praise is due to Allah, and peace and blessings be upon our master the Messenger of Allah ﷺ.
There is no objection to accepting such gifts, because the physical gift itself does not carry any inherent prohibition — unlike stolen property. Sin does not transfer or extend to the one who receives the gift, for Allah the Almighty says {what means}: "And no bearer of burdens shall bear the burden of another." [Al-Anʿām/164]
The evidence for this is that the Prophet ﷺ himself ate from the food of the Jews, conducted transactions with them, and purchased from them — and it is well known that their wealth was intermingled with ribā. Similarly, the wealth of conventional ribā-based banks is a mixture of the lawful and the unlawful.
Ibn Ḥajar al-Haytamī, may Allah have mercy upon him, states: "It is not forbidden to transact with one whose wealth is predominantly unlawful, nor to eat from it — as al-Nawawī affirmed in al-Majmūʿ." [Tuḥfat al-Muḥtāj, Vol. 9/P.389] And Allah the Almighty knows best.

Is it permissible for an elderly person, a pregnant woman, or someone with a chronic illness to pay fidyah before Ramadan begins?

It is not permissible for an elderly person, a pregnant woman, or someone with a chronic illness to pay fidyah before Ramadan begins.
Additionally, it is not allowed to pay fidyah for more than one day in advance, because fidyah is a substitute for fasting, and fasting is not yet obligatory at that time.
However, it is permissible to pay fidyah for a single day in advance, by analogy with paying zakat up to one year in advance.

I work overtime after regular working hours and may become occupied with my phone or the work computer for personal matters — what is the ruling on this?

All praise is due to Allah, and peace and blessings be upon our master the Messenger of Allah ﷺ.
It is obligatory upon an employee to abide by the instructions and regulations governing overtime hours, and equally obligatory to uphold honesty and avoid all forms of deception and dishonesty. Allah the Almighty says {what means}: "O you who have believed, be mindful of Allah and be with the truthful." [Al-Tawbah/ 119]
Whoever is assigned to work overtime must be present at his workplace — even if he has no specific tasks to carry out at that time. In such a case, he should strive as best he can to spend that time in a manner that benefits the institution he works for. If there is genuinely no work for him to do, there is no objection to occupying his time with something beneficial — such as reciting the Holy Qurʾān, reading, or listening to educational lessons — provided he has already completed all the responsibilities assigned to him.
If, however, he does have work to complete, he must spend that time fulfilling it. He may attend to phone calls or other personal matters to the extent that is customarily acceptable, as long as this does not result in delaying or postponing his work. If he delays his work on account of personal preoccupations, the wages he received for that wasted time are not lawfully his to keep, and he is obliged to return the equivalent amount to the institution by whatever means available to him. And Allah the Almighty knows best.

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